Doctors Without Borders

• Designed intuitive room booking application for MSF's Stockholm headquarters
• Created real-time availability tracking with visual cues for quick decision-making

Overview

In early 2024, I worked with Doctors Without Borders (MSF) to design a room-booking application for their Stockholm office, on a pro bono basis with Mpya Digital. My role covered product and UX/UI design for a tablet app that made booking meeting rooms faster for their team.

Problem

MSF's Stockholm office needed a simpler way to book meeting rooms, one that worked quickly under pressure and didn't require training.

Approach

The app covered a specific set of needs:

• Real-time availability: free and booked rooms are visible at a glance.
• Flexible booking: immediate and scheduled bookings, handled the same way.
• Easy cancellation: a booking can be released in one tap.
• Usage statistics: data on how rooms are used, to support space planning.
• An interactive office map: for new team members and visitors finding their way.

Outcome

We tested the interface through several rounds of user flow analysis and prototyping, prioritizing speed and simplicity, and refined it based on feedback from the Stockholm team.

Reflection

This project was a reminder of what user-centered design means when the stakes for an organization's time are genuinely high. Designing for a team with a wide range of technical comfort pushed me toward simpler, more inclusive decisions than I might otherwise have made.